ScreensClients
Clients
Pet owners and their households, with contact details, portal link, and message history.
1. Search
Find an owner by name, email, or phone.
2. New Client
Add a household. Search first to avoid duplicates.
3. Client list
Click a client to see their pets, portal link, communication log, and wellness membership.
What you can do here
Add a new client and petSet up a new household and their pet so you can book the first visit. 3 min · Front desk, vets, techs, adminsGive a client portal accessSend an owner a one-time link into a private portal with their pets, visits, and bills. 3 min · Front desk, adminsMessage a clientKeep email, texts, and portal messages in one shared history. 4 min · Front desk, adminsFind anything fastGet around OpenVPM and jump straight to the right client or pet. 3 min · Everyone