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Open OpenVPM
GuidesClient care

Give a client portal access

Each client has a private portal link that can be shared without creating a password for the client.

1. Open the client

Go to Clients, search for the owner, and open the correct household.

2. Copy the private link

Find the client portal section and choose Copy. Open the link yourself when you need to confirm the client experience.

Client portalPrivate access

Pets, upcoming visits, health records, invoices, and online payment.

app.openvpm.com/portal/••••••••••

3. Share it securely

Send the link to the client using the clinic’s approved email or text workflow. The portal shows only that household’s information.

Next workflowManage appointment requestsReview client requests before placing them on the clinic schedule.