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GuidesCheckout & payments

Place a balance in accounts receivable

Use accounts receivable when the client will pay later and the clinic has intentionally presented the balance.

1. Confirm the invoice

The visit must have an active invoice with line items, an open balance, and a valid due date.

2. Choose Pay later

In visit closeout, choose Pay later — present with due date and confirm the payment due date.

3. Complete the owner handoff

Record how discharge instructions were provided, then complete the visit. This preserves the balance in accounts receivable.

Completing an accounts-receivable closeout does not charge a card or send an email automatically.

Next workflowRefund or adjust a paymentCorrect a financial balance with a durable reason and history.